Bookmaker.eu Review:
(last update May 14, 2019)
Bookmaker.eu has been an industry leader for close to 30 years. Professional players consider them a ‘must’ because they are first to post odds, take the highest limits and pride themselves on never having kicked out a winning player.
Bookmaker is a high volume sportsbook best suited for the sophisticated player who understands sports betting as well large recreational players who wager over $100 per game. Bookmaker’s motto is “where the lines originates” and chances are, your sportsbook follows their line.
Video Review:
Here’s What We LIKE:
Sports Betting Offerings – Bookmaker is often the first to post odds on a variety of sporting events and have built a reputation for never kicking out winning players. Bookmaker offers all the traditional bets on every major sport imaginable plus a ton of exotic wagers like:
- NFL & NCAAF 1st halves and quarters
- NBA & NCAAB half time lines
- Adjusted spread/totals
- Team to score first
- Individual Player & Game props
- Future bets
- 2 to 7 team football and basketball teasers (6 -10 points)
- 2 to 15 team parlays (true odds paid)
- $25,000 Streak Contest (free to enter)
- LIVE Betting on EVERY nationally televised game.
Deposit Bonuses – Bookmaker has recently moved from free play bonuses to CASH bonuses and offers a number of bonus options & promotions for both new and existing customers:
- Welcome bonus: You can get a 100% CASH bonus, up to $300 (30 time rollover) – if you make your first deposit using bitcoin (or any crypto currency)
- Re-load bonus: Get up to 25% CASH on every re-load made using bitcoin (or any crypto currency), up to an incredible $5,000!
- Refer-A-Friend bonus: Get 10% of their initial deposit. (up to $500)
- Casino: Get 100% on Slots (up to $500) and 100% on Blackjack and Video Poker (up to $250)
- Horses: Get up to 8% cash back rebate – paid daily.
In addition, Bookmaker’s loyalty program allows you to earn BetPoints on all your sports, casino and poker action, which you can redeem for cash back, free payouts, Amazon gift cards, and more! Be advised, however, that players deemed to be professional or ‘sharp’ will not be allowed in the BetPoints Rewards Program. Not an issue for players that wager under $1,000 per game.
Customer Service – Bookmaker exemplifies how customer service should be operated in the sports betting industry. They offer 24/7/365 phone support and live chat in addition to email support where you will always receive a prompt and professional response to any questions or comments that you may have in English, Spanish, and Chinese (Mandarin and Traditional).
Bookmaker staff are also helpful and quick to respond via Facebook or Twitter as well.
Mobile Betting – Bookmaker has an excellent mobile site. The site, in fact, is fully responsive, meaning that the content and appearance adjusts depending on the device you are using and your screen size. They make it simple to join, wager on sports, Live betting, casino, race book, redeem BetPoints and even play their Streak Contest all on the go. While a few features are not possible on mobile (such as poker, and some casino games), almost all desktop functionality works on mobile. You can even deposit funds from your phone.
Here’s a list of capabilities available on Bookmaker’s Mobile Site:
- “Live Betting” – Wager on live betting events
- “Pre-Game Betting” – Wager on pre-game events
- “Racebook” – Wager on horse racing
- “Sports Contests” – Streak Contest and Office Pools contests
- “Casino” – Play Blackjack, Video Poker, Slots
- “BetPoints” – Redeem
- “Cashier” – Fund you betting account
Here’s What We DON’T LIKE:
Software & Interface – If we had to come up with something to complain about, it would be that we would prefer that Bookmaker had a Bet Slip style wagering software. Currently, they are one of the few sports books to still offer the old school style of wagering ticket system which is a little less versatile. We are told, however, that they will be updating their software for the upcoming 2016 football season to include a Bet Slip platform.
UPDATE: Bookmaker has released an updated version of their betting interface (both desktop and mobile) that offers a betslip and more features including the ability to make open parlays and fill them up to a week later online.
Bookmaker FactSheet:
U.S./Canada players welcome: YES
Hours of Operation: 24 hours, 7 days, 365 days per year.
Management: Mickey Richardson – Director, John Lester – Customer Service Manager, Jack L – Head Linesman
Loyalty Program: BetPoint loyalty program – Points earned on every wager redeemable for cash.
Live Chat: Yes
Languages: English, Spanish, Chinese (Mandarin and Traditional)
Software Provider: Digital Gaming Solutions (DGS)
Location: San Jose, Costa Rica
Date Established: 1985
Current License: Costa Rica does not offer sportsbook licenses.
Physical Address:
American Data Building
75m West of Contraloria
Sabana Sur, San Jose
Costa Rica
Contact Bookmaker:
| Department | Toll Free | Fax | |
|---|---|---|---|
| Sportsbook | 1-877-321-9466 | 1-888-436-4509 | cs@bookmaker.eu |
| Racebook | 1-800-329-6333 | 1-888-452-8007 | horses@bookmaker.eu |
| Casino | 1-866-926-6562 | 1-888-280-5265 | cm@bookmaker.eu |
| Customer Care | 1-866-926-6562 | 1-888-280-5265 | cs@bookmaker.eu |
Methods of Deposits:
Bookmaker offers convenient ways to fund your betting account including Visa, MasterCard AMEX and Bitcoin. Players can receive their winnings free once per month and anytime, same day if they request it in Bitcoins.
| Method | min | max |
|---|---|---|
| Bitcoin | $10 | $25,000 |
| Visa | $50 | $2500 |
| MasterCard | $50 | $999 |
| Person-to-Person (Western Union) | $100 | $2000 |
| Person-to-Person (Money Gram) | $100 | $1000 |
Methods of Withdrawal:
| Method | Processing Time | min | max |
|---|---|---|---|
| Bitcoin | 1 business day | $50 | $50,000 |
| Debit Card | 1-3 business days | $100 | $2,500 |
| Person-to-Person | 1-3 business days | $100 | $1,500 |
| Bank Draft / Check | 7-10 business days | $100 | $3,000 |
| Bank Wire | 7-10 business days | $3,000 | $50,000 |
House Limits:
Minimum wager is $1 online and $50 for phone bets. Higher limits can be requested.
| Sport | Online | Phone | Overnight |
|---|---|---|---|
| Football | $1- $5,000 | $50 – $50,000 | $10,000 |
| Basketball | $1- $5,000 | $50 – $10,000 | $5,000 |
| Hockey | $1- $3,000 | $50 – $5,000 | $3,000 |
| Baseball | $1- $3,000 | $50 – $5,000 | $5,000 |
| Soccer | $1- $3,000 | $50 – $5,000 | $1,000 |
| Golf | $1- $1,000 | $50 – $2,000 | $250 |
| Tennis | $1- $1,000 | $50 – $3,000 | $250 |
| Auto Racing | $1- $250 | $50 – $2,000 | $250 |
| Boxing | $1- $3,000 | $50 – $5,000 | $250 |
| MMA | $1- $3,000 | $50 – $5,000 | $250 |